Inside the app
Settings → Privacy & Legal → Delete Account. A warning appears because the completed action cannot be undone.
- Verify the account
- Read the warning
- Confirm once
ACCOUNT & DATA CONTROL
Start deletion from inside your account.
Open Settings, then Privacy & Legal, then Delete Account. Review the warning and confirm. If you cannot access the account, contact us from the account email.
In-app path existsConfirmation before deletionprivacy@wazenai.app
If access is lost
Email privacy@wazenai.app and state that you want account deletion. Appropriate verification may be required to prevent an unauthorized request.
- Use the account email
- Never send a password
- Keep the reference ID
What is deleted and what may be kept
When deletion completes, we remove or de-identify your active personal data within 30 days and clear residual backups within 90 days. Raw meal photos and voice are deleted after processing or within 24 hours. We keep only limited records (such as order and payment records) to the extent the law requires.
- Active data within 30 days
- Backups within 90 days
- Deleting your account does not cancel a store subscription — cancel it in Apple or Google
Clear limits are part of the experience.
Wazen is a wellness, organization, and explanation tool. It does not diagnose, treat, or replace a licensed professional.
FAQ
A direct answer.
Should I send my password?
No. Wazen will not ask for your password by email.