UPDATED 9 OCTOBER 2026
Wazen uses data you provide or permit to be connected to run calculations, personalization, orders, memberships, and features you choose. Wazen is operated by WazenAI in Alexandria, Egypt.
Account data, preferences, food, hydration, training, AI conversations, orders, memberships, and approximate location or address when zone services are used.
To operate accounts, daily calculations, personalization, zone search, support, security, and order-related obligations when applicable.
Profile → Privacy & Legal → AI data sharing lets you review permission, revoke it, or change individual categories. Refusal prevents external AI sharing; other features remain available. Material disclosure changes require renewed permission. Revocation stops new sharing and does not itself delete information already transmitted. You can manage integrations, clear AI history and memory, close your account in the app, or contact us for deletion.
Groq, Inc. in the United States processes coaching, chats, meal plans, gym questions, progress insights, personalized reminders, photo and InBody analysis, and voice logging. With explicit permission, we send information needed for the feature: age, sex, goals, nutrition preferences and activity; body and health readings; declared allergies, dietary restrictions and medical notes; food, hydration, training, progress and meal-order logs, gym memberships and booking times, streaks and rewards; relevant messages and conversation history; and selected photos, audio and transcripts. Paymob processes order payments, partners fulfil orders, and operational providers run the service. We do not sell health data.
Authorized kitchen managers can upload menus through the desktop-browser dashboard. For menu images, we request an explicit choice for each upload before sending image pixels and visible contents to Groq, Inc. to transcribe dish names, prices, ingredients and printed nutrition into a draft. We remove EXIF and other embedded metadata from the image copy sent to Groq. We do not send staff account details or kitchen identifiers to Groq for this purpose. PDF text is parsed within Wazen without an external AI provider, and additional restaurant photos are stored within Wazen without being sent to Groq. Not Now uploads nothing; an earlier choice does not authorize a new upload. Menu items can also be entered manually. Files and drafts may be stored within Wazen for review and operations. Do not upload customer records, faces or unnecessary personal information.
Groq documents no default retention of inference inputs and outputs, with possible reliability or abuse-monitoring logs for up to 30 days unless law requires longer. Usage metadata is retained. Wazen does not promise zero retention. Processing is governed by Groq service agreements and data controls. For deletion assistance, contact privacy@wazenai.app. Details: https://console.groq.com/docs/your-data
Saved or sent photos and recordings may be stored with scans, conversations, or training records; structured results may also be saved. Retention varies by feature, with no general 24-hour media deletion guarantee. Account closure removes or de-identifies active personal records, disables sign-in, and requests removal of uploaded files through our storage service. Order and payment records may be retained for legal and accounting obligations. Backups follow our hosting providers’ backup lifecycle; we do not promise a fixed 90-day deadline. Contact privacy@wazenai.app for deletion follow-up.
Wazen is a wellness, organization, and explanation tool. It does not diagnose, treat, or replace a licensed professional.
FAQ
Email privacy@wazenai.app from the account email where possible.